SHIPPING All goods are fully inspected before packaging and shipment
Goods are shipped ex-works Santa Clara, California. California residents will have 8.25% State sales tax added to their order. Customers are responsible for any local taxes or duties applied to their order on receipt. Every effort is made to ship in-stock items next business day.
We use UPS for all shipments within the Continental USA and Canada. During checkout on the store customers are presented with two shipping options: "Express" which will deliver within 2 business days to most locations and "Standard" which is ground shipment delivering in 4 to 5 business days to most locations. Shipping charges will be added to your order during the checkout stage.
RETURNS Please inspect the items as soon as they are received. If there are any problems or questions please contact us at 408-727-8818 or send us an e-mail through the "Contact Us" page on the web store.
All returns must be accompanied with a Return Authorization form. Please send an e-mail to sales@RTUParts.com and we will send a Return Form to include with the return. All return shipping charges are your responsibility.
All returned goods must be in as-new, unused condition. Credit will be applied to the credit card used for the original purchase for returned items - less 10% restocking fee and original shipping charges. Please allow approximately 30 days for the credit to be processed. Purchases made by Purchase Order will have a store credit applied for the amount of the original order less 10% restocking fee and original shipping charges.
